Bateel Rewards is a new digital loyalty programme that allows you to earn points on your purchases. Your points can be redeemed for discounts on future purchases.
Your points are valid at Bateel, Café Bateel, Bateel El’an, through delivery on the App and online at bateel.com.
Location Exclusion: Airport branches and franchise locations or where otherwise stated in the Terms & Conditions.
| Tier Name |
Tier 1 (Green) |
Tier 2 (Silver) |
Tier 3 (Gold) |
| Reward Points Value % |
10% |
15% |
20% |
| Points allocation |
AED/SAR 100*10% =
AED/SAR 10 = 10
points |
AED/SAR 100*15% =
AED/SAR 15 = 15
points |
AED/SAR 100*20% =
AED/SAR 20 = 20
points |
| Tier based on spending |
AED/SAR 1-4,999 |
AED/SAR 5,000 – 9,999 |
AED/SAR 10,000 + |
Download the Bateel Rewards App through the Apple App Store or Google Play Store, register for free and receive a complimentary welcome gift on your first purchase.
Will I receive a membership card?
No physical card is required. Once you sign up, your digital membership is ready to use instantly through the Bateel Rewards App. Just scan your in-app QR code to collect and redeem points.
How much is one point worth?
1 Bateel Rewards point = AED/SAR 1.
At the time of purchase, open your app and show your Bateel Rewards QR code. Your code will be scanned, and your points will be added automatically.
When paying, scan your Bateel Rewards QR code to complete your transaction. You can redeem all or part of your points and settle the remaining amount by cash or card.
Is there a limit to how many points I can earn?
No, there is no limit on the number of points you can collect.
How long are my points valid?
Points are valid for 12 months (365 days) from the date they’re earned. Points due to expire, will expire at the end of the month.
Are there membership tiers?
Yes, Bateel Rewards has three tiers: Silver, Gold and Platinum. Your total spend determines your tier, each level offering additional benefits and faster point collection.
Can I transfer my points to someone else?
No. Points are non-transferable and can only be used by the registered user.
What can I redeem my points for?
You can redeem points for discounts on any purchase in-store at Bateel, Café Bateel, Bateel El’an, through delivery on the App and online at bateel.com
Location exclusions: Airport branches and franchise locations or where otherwise stated in the Terms & Conditions.
Can I claim points after I’ve made a purchase?
Points can only be collected at the time of purchase – either in-store, through delivery on the App or online at bateel.com.
